Marcus Österberg recenserade Service Design: From Insight to Implementation av Andy Polaine 29 maj 2016 Publik Show rating 3 stjärnor None Show rating 3 stjärnor Pretty good introduction to the subject. A bit to much of case studies. With examples in Norwegian that even I, as a Swede, were struggling to understand.Appreciated "The Triple Line" part of measuring.
None Show rating 3 stjärnor Pretty good introduction to the subject. A bit to much of case studies. With examples in Norwegian that even I, as a Swede, were struggling to understand.Appreciated "The Triple Line" part of measuring.